FAQ

FAQ

Your Questions… Our Answers

What is a private transportation?

It means quality! We will transport you and your party alone. You will not have to wait or share your ride with other people.

Where will I meet you at the airport?

The Punta Cana Airport has 2 terminals. For either one, you will need to walk outside and we will be there, waiting for you with your name on a sign.

How will you know if my flight is delayed or canceled?

We always monitor the flight status. If there are any delays or cancellations, we will adjust at no extra cost.

How does the hotel/apartment pickup work?

We confirm the pickup time and driver's name the day before. Just inform reception or security you expect a private transport. You can text us for any changes.

Vehicle Capacity & Luggage

Max 6 persons and 6 standard checked bags. For maximum comfort, we suggest 5 persons. Larger groups? We can arrange a second vehicle.

Children & Golf Bags

Golf bags and Booster seats are available for an extra cost of US$10 each. Please inform us during reservation.

Can you provide snacks and drinks?

Yes! Ask for our Royal Package (beer, prosecco, juice, water, snacks). Extra charge applies, reservation required.

How can I pay?

Payment is simple: you pay the driver in cash on the day of the transportation.

Nightlife & Safety

Want to enjoy bars and clubs? We’ll drive you safely like Cinderella! Night rates are slightly higher, but safety is our priority.

Want a special day trip?

Ask Juliette or Oscar, they are the best!

It will be our pleasure to plan a unique Punta Cana, Dominican adventure for you.